Privacy policy
Store Information
Store: Nexelify
Address: Promenade 7, 99718 Greußen-Großenehrich, Germany
Email: contact@nexelify.com
Phone: +49 1745903488
Business Owner: Sebastian Fuchs
1. Information We Collect
When you browse our website or make a purchase, we may collect certain information necessary to provide our services efficiently.
Personal Information: This may include your name, billing and shipping address, email address, and telephone number. Payment details are processed securely by trusted third-party payment providers. Nexelify does not store your credit or debit card information on its servers.
Technical Information: We may automatically collect your IP address, browser type, operating system, device information, time zone, pages visited, and interactions with our website through cookies and similar technologies.
Order Information: This includes purchase history, shipping details, order status, delivery information, and any communications you have with our customer support team.
2. How We Use Your Information
Your information is used to process and deliver your orders, provide customer support, manage returns and refunds, improve our website and services, detect fraudulent activity, comply with applicable legal obligations, communicate important order updates, and send promotional communications where you have chosen to receive them.
3. Data Protection and Security
We maintain appropriate technical and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss. Payment transactions are encrypted and handled exclusively by reputable third-party payment processors.
4. Cookies and Similar Technologies
We use cookies and related technologies to enhance website functionality, remember your preferences, measure website performance, personalize your shopping experience, and support marketing efforts. You may manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
5. Sharing Information with Third Parties
We may share limited personal information with carefully selected service providers that help us operate our business, including payment processors, shipping companies, hosting providers, analytics platforms, email service providers, and marketing partners. These providers only receive the information necessary to perform their services and are required to protect your personal data.
6. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill orders, provide customer support, meet legal, accounting, and tax obligations, resolve disputes, and enforce our contractual agreements.
7. Your GDPR Rights
If you reside within the European Union or the European Economic Area (EEA), you have the right to request access to your personal information, correct inaccurate data, request deletion, restrict or object to certain processing activities, withdraw consent where applicable, and receive a copy of your personal information in a portable format.
To exercise any of these rights, please contact us at contact@nexelify.com.
8. Marketing Communications
If you subscribe to our newsletter or agree to receive promotional messages, we may occasionally send you updates about new products, exclusive offers, discounts, and store announcements. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting our customer support team.
9. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the way we process personal information. Any revisions will be published on this page and will take effect immediately upon publication unless otherwise stated.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is collected, processed, stored, or protected, please contact us:
Nexelify
Promenade 7
99718 Greußen-Großenehrich, Germany
Email: contact@nexelify.com
Phone: +49 1745903488